{"id":1973,"date":"2025-02-19T02:17:05","date_gmt":"2025-02-18T17:17:05","guid":{"rendered":"https:\/\/tcj-education.com\/blog\/essential-manners-and-mindset-for-interacting-with-japanese-professionals\/"},"modified":"2025-12-09T19:19:48","modified_gmt":"2025-12-09T10:19:48","slug":"essential-manners-and-mindset-for-interacting-with-japanese-professionals","status":"publish","type":"tcj-blog","link":"https:\/\/tcj-education.com\/ja\/blog\/essential-manners-and-mindset-for-interacting-with-japanese-professionals\/","title":{"rendered":"\u30d3\u30b8\u30cd\u30b9\u3067\u65e5\u672c\u4eba\u3068\u63a5\u3059\u308b\u969b\u306b\u3001\u77e5\u3063\u3066\u304a\u3044\u3066\u307b\u3057\u3044\u30de\u30ca\u30fc\u3068\u5fc3\u69cb\u3048"},"content":{"rendered":"\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>Last month, when I conducted a Japanese language class for Nikkei individuals based in Latin America as part of a JICA project, the trainers emphasized: \u201cWe need you to teach them at least the basics of Japanese manners. We don\u2019t want our trainees to come across as rude when they participate in training at Japanese companies. Japanese people take manners very seriously. Since they\u2019re not fluent in Japanese, we want to ensure they make a good impression.\u201d To avoid misunderstandings like \u201cI didn\u2019t mean to\u2026\u201d please keep the tips we\u2019re introducing today in mind!<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-1\">\n\t\t<h2 class=\"blog-title-1\">\n\t\t\tBehaviors to Avoid in Business Settings\t\t<\/h2>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<ul>\n<li>Crossing your arms or legs<\/li>\n<li>Jutting out your chin<\/li>\n<li>Leaning back arrogantly in your chair<\/li>\n<li>Twirling a pen<\/li>\n<li>Shaking your leg<\/li>\n<li>Resting your chin in your hand<\/li>\n<li>Avoiding eye contact<\/li>\n<li>Yawning<\/li>\n<li>Sitting cross-legged<\/li>\n<li>Putting your feet up on a chair<\/li>\n<\/ul>\n<p>These examples highlight behaviors that are inappropriate, some unique to Japan and others frowned upon globally. Here are some real-life stories to illustrate their impact.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-1\">\n\t\t<h2 class=\"blog-title-1\">\n\t\t\tIs It Not Allowed to Go to Work with Wet Hair in Japan?\t\t<\/h2>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tGoing to Work with Wet Hair\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>This is a question I received from trainees from Mexico, Peru, and Brazil. In their countries, it is common to take a shower in the morning (they also shower at night), and they mentioned that no one comments on their wet hair when they go to work. However, in Japan, people would likely be surprised and ask, \u201cDid you get caught in the rain?\u201d or say, \u201cYou should dry your hair before you catch a cold,\u201d expressing concern. I assume many Japanese people don\u2019t even consider the idea of going to work with wet hair. The cultural difference is quite fascinating.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tCrossing Your Arms\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>When you cross your arms, it can give off impressions such as being intimidating, arrogant, cheeky, or condescending. I\u2019ve heard that in the United States, it\u2019s best not to cross your arms because it may signal hostility, wariness, or rejection. In contrast, in the Democratic Republic of Congo, crossing your arms is a gesture that signifies respect and is considered good behavior. I remember a senior instructor who taught a class of Congolese students. They were all listening attentively with their arms crossed, and the teacher got upset and had to point it out. However, the students were simply showing respect to the teacher. This is a great example of \u201cI didn\u2019t mean to.\u201d Not understanding cultural differences can lead to misunderstandings. While we teach students the meaning of crossing arms in Japan, I believe it would be valuable for Japanese people to understand the positive connotation of crossing arms in Congo. This is an important part of cross-cultural understanding.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tCrossing Your Legs\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>To our tall foreign friends with long legs, we apologize for any inconvenience. However, similar to crossing your arms, crossing your legs in Japan can be perceived as intimidating, arrogant, disrespectful, or condescending, so please be mindful of this. According to one of my Australian students, who worked at a Japanese company for many years, \u201cWhile simply crossing one knee over the other is acceptable, placing one ankle on the knee and reclining significantly is considered inappropriate.\u201d Personally, I believe that in recent years, Japanese people have become more tolerant of people crossing their legs in general, but I would be interested to hear your thoughts on this matter.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tShaking Your Leg\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>An Australian student once said, \u201cIn fact, overly shaking your legs is generally considered to leave a negative impression in Japan, but recently, more people are suffering from ADHD. It might not be fair to judge them without understanding their situation. One of my friends is even taking medication for ADHD, so personally, I find it acceptable. It\u2019s not a problem.\u201d I agree with that perspective.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tTwirling a Pen\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>Spinning pens, fiddling with them, or making excessive clicking sounds while trying to extend the tip of a mechanical pencil\u2014these actions can give the impression that you are not focused or not listening attentively. When watching Western movies, I sometimes see American characters putting pens in their mouths or holding them between their teeth, but that\u2019s also not recommended.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tJapanese Bad Behaviors from a Foreigner\u2019s Perspective\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>On the other hand, here are the attitudes and behaviors pointed out by foreigners as common among Japanese people:<br \/>\n\u2022 Not making eye contact and speaking in a low voice \u2192 considered rude. Eye contact is fundamental in conversation!<br \/>\n\u2022 Looking around or upward \u2192 gives the impression of lying or lacking confidence.<br \/>\n\u2022 Over-excessive nodding \u2192 can seem like flattery or ingratiation, which might raise suspicions.<\/p>\n<p>&nbsp;<\/p>\n<p>It\u2019s painful to hear\u2026 If you are a Japanese person with a sense of propriety, you would recognize that such behaviors are also inappropriate in Japan. While Japan is known for its strict adherence to manners, no one is perfect. Therefore, if you encounter such individuals in Japan, I hope you can understand and accept it as \u201cjust as I have heard.<\/p>\n<p>&nbsp;<\/p>\n<p>Next, I will share insights on the differences in business customs and culture, as well as the mindset to have, based on what I\u2019ve heard from learners.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-1\">\n\t\t<h2 class=\"blog-title-1\">\n\t\t\tJapanese People Who Value Trust-Based Relationships\t\t<\/h2>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>Let me share a memorable story from one of my students who conducts business both in the United States and Japan. He said, \u201cIn the Japanese business world, people prioritize building trust and relationships first before making contracts. In the U.S., speed is key, and relationships come after.\u201d While this may vary depending on the situation, it can certainly be true. He continued, \u201cAfter building a strong relationship, everything goes smoothly. Business always comes with challenges, but if you have a strong connection with your clients, you can overcome them together. Trust remains unshaken. If the relationship is weak, you\u2019re more likely to lose it, and potentially the business as well. Personally, I prefer the Japanese business style, where trust is fundamental.<\/p>\n<p>&nbsp;<\/p>\n<p>This student has a wide range of business experience in countries like France, China, and Colombia, but when I heard that his favorite country is Japan, it made me happy.<\/p>\n<p>&nbsp;<\/p>\n<p>On the other hand, in the United States, making the contract comes first. The contract is signed before a strong relationship is built, so the terms tend to be more detailed and formal. However, the contract itself holds more power, meaning that even if the relationship with the client worsens, the business continues. This reflects the American people\u2019s strong dedication to their work. Of course, in Japan, we also say \u201cwork is work,\u201d and we can continue working just for the sake of business or a project, but Americans might be better at compartmentalizing and separating personal relationships from work.<\/p>\n<p>&nbsp;<\/p>\n<p>After hearing this story, everything seemed to fall into place. In Japanese, we have keigo (polite language), with different levels of formality depending on the situation. We also use various similar words and phrases, adjusting our language according to the context. Naturally, this all ties into business manners. I realized that the ultimate goal of all these practices is to build trust and relationships. I would like to show my respect to all the foreigners who are doing their best to build relationships with Japanese people, just as we do. By adhering to the manners we\u2019ve discussed here\u2014using complex keigo and tailoring vocabulary depending on the individual \u2014they too are making efforts to foster trust and respect in business and personal interactions.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-1\">\n\t\t<h2 class=\"blog-title-1\">\n\t\t\tIs Small Talk Only About the Weather!?\t\t<\/h2>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>One thing pointed out by learners from English-speaking countries is that \u201cJapanese people rarely engage in small talk or casual conversations.\u201d In Japan, whether in person or via email, it often revolves around \u201ctalking about the weather\u201d\u2014or sometimes, it\u2019s just about the weather. In contrast, in the U.S., people might discuss topics like family, recent news, sports (especially among men), or business progress, covering a much broader range of subjects. Weather talk is usually reserved for exceptional situations, such as approaching hurricanes.<\/p>\n<p>&nbsp;<\/p>\n<p>Of course, there are Japanese people who enjoy small talk, but in business settings, there\u2019s often no time for it. Meetings may have a set end time, leading to the cutting of icebreakers, or some may avoid it to not be seen as slacking off, worrying about how others perceive them. Foreigners may sometimes feel disappointed when having small talk with Japanese people, thinking, \u201cIs that all?\u201d or \u201cIs it just about the weather again?\u201d Even though you might feel like you wanted to talk more, please take it in stride and forgive us for this!<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-1\">\n\t\t<h2 class=\"blog-title-1\">\n\t\t\tLet\u2019s Learn More Japanese at TCJ!\t\t<\/h2>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>For those who wish to study business Japanese, improve communication within and outside the company, alleviate concerns before working in Japan, or deepen their understanding of common Japanese business practices, let\u2019s study at TCJ. You will learn not only business Japanese but also practical knowledge and know-how from teachers with extensive business experience.<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"block-container mod--blog-button\">\n\t<div class=\"blog-button\">\n\t\t\t\t\t<a class=\"blog-button__link\" href=\"https:\/\/tcj-education.com\/contact\/list\/\" target=\"_self\">\n\t\t\t\t<span class=\"blog-button__text\">\n\t\t\t\t\tCONTACT TCJ\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t\t<\/div>\n<\/div>\n\n\n\t<div class=\"block-container mod--blog-title-2\">\n\t\t<h3 class=\"blog-title-2\">\n\t\t\tReferences\t\t<\/h3>\n\t<\/div>\n\n\n\t<div class=\"block-container mod--blog-text\">\n\t\t<div class=\"blog-text\">\n\t\t\t<p>Japan External Trade Organization (JETRO). (2003). Overseas Business Manners for Expatriates. JETRO.<\/p>\n<p>Yamashita, N. (2023). Reiwa Edition: The Ultimate Guide to Business Manners Every New Employee Needs to Know. KADOKAWA.<\/p>\n<p>Yamada, C. (2017). Business Manners You Can Learn Through Manga. Asa Publishing.<\/p>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"course-category":[31],"tcj-blog-tags":[70,78,239,245,247],"class_list":["post-1973","tcj-blog","type-tcj-blog","status-publish","hentry","course-category-work-life-japanese-program","tcj-blog-tags-70","tcj-blog-tags-78","tcj-blog-tags-239","tcj-blog-tags-245","tcj-blog-tags-247"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u30d3\u30b8\u30cd\u30b9\u3067\u65e5\u672c\u4eba\u3068\u63a5\u3059\u308b\u969b\u306b\u3001\u77e5\u3063\u3066\u304a\u3044\u3066\u307b\u3057\u3044\u30de\u30ca\u30fc\u3068\u5fc3\u69cb\u3048 | TCJ Blog | World Class Education \u6771\u4eac\u4e2d\u592e\u65e5\u672c\u8a9e\u5b66\u9662 (TCJ)<\/title>\n<meta name=\"description\" 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